Marketing & Graphics
What is the turn around time for graphics?
Different graphics take different times, please refer to the description under the product.
All payments are NON-REFUNDABLE, however, if you decide prior to the completion of your design, cancellations are optional.
Can I cancel a project?
You can make a cancellation at any time, however, your deposit is non-refundable. If you used a payment arrangement, your payments are non-refundable.
What happens if I abandon a project?
A project will be considered abandoned if we have not heard from you within 30 days. You will not have the right to use any work that was presented to you unless the project has been paid in full. If we have had no communication from you for up to 30 business days, the abandonment fee will be enacted.
Can I transfer a domain?
YES. Domain transfers are optional, however, they take up to three days and I'll need the login info to the external domain site.
Is a deposit required?
YES. 50% deposit, 50% upon completion. A 50% non-refundable deposit is due before work can begin. The balance of 50% is to be paid at the end of the project when the client approves all designs.
How long does it take to get a personalized product?
Personalized orders usually take a 1-2 day turn around time, excluding weekends and holidays. (On average orders are shipped within 1-3 days). Orders are shipped through USPS.
DayUnlimited is not responsible for the wrong shipping address nor any stolen packages once an item is marked as shipped and a tracking number is provided.
WHAT IS YOUR RETURN POLICY for personalized gifts?
NO REFUNDS OR EXCHANGES - ALL SALES ARE FINAL
Due to the nature of our products We do not offer refunds or credits. All of our items are made with fine finishes and awesome designs. We are committed to first-class service and total satisfaction in regards to product quality, service, and price. Our items are personalized to your own specifications.
Pickups are on Tuesdays and Thursdays from 5-6 pm at 1743 Metropolitan Pkwy
If you miss the pickup time, you'll have to wait until the next week or pay for shipping.
Respecting your privacy is of utmost importance to us. Any information you submit to our website or that is gathered by a "cookie" during your visit, is used strictly by Day Unlimited to maintain a record of your purchases and for promotional reasons. We do not sell, transfer, rent or trade your information to any third party.
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